Soulful support for smart, sensitive humans who struggle with their Apple technology
You’re not an expert in Apple and internet-based technology. That’s ok! You don’t have to be.
I have a degree in computer science, a lifetime of experience with Apple products, and an uncanny ability to explain technical concepts using approachable language.
Together we’ll sort out your tech troubles.
So often tech support leaves you feeling dumb and demoralized. I work from the fundamental belief that you are worthy of dignity and respect. There are topics that you are brilliant at, and I just happen to know about the technology.
You’re the expert on your life, I’m the expert on tech
My name is Ericka O’Cain, and I happen to know about Apple products and internet-based software. The blurry feline is my “aggressively helpful” office assistant, Jasper.
Are there days when you want to yell at your computer or worse?
Me too.
I help you breathe in the middle of the frustration and come back to center so we can focus on the issue and solve it.
“Ericka is the perfect mix of strong tech support and warm, caring, and VERY patient hand-holding. She REALLY gets it. She is a great teacher, too. And she understands how previous life challenges can impact our ability to learn and/or retain information. Technology can be easy for some, but it can also intimidate a lot of people. Don't let that stop you from reaching out for help. Give Ericka a call. She's the best!”
— Bella C.